Insurtech & AI · In context

As insurers adopt AI, provider dependence comes into focus

EIOPA links wider AI use to cyber exposure, operational risk and concentration among technology suppliers.

EIOPA survey: 65 percent already use generative AI; 23 percent plan to use it. Sample: 347 insurers in 25 EEA countries.
Original chart. Source: EIOPA, 2025 survey cited on 16 September 2026.

In context: this report covers a source published on 16 Sept 2026.

EIOPA has highlighted the financial stability questions that accompany wider use of artificial intelligence in insurance.

Its September publication cites a 2025 survey of 347 insurers across 25 EEA countries. In that sample, 65% already used generative AI and another 23% planned to use it.

The authority points to cyber and operational risks, reliance on outside providers and market concentration. The survey figures describe the participating insurers. They are not a measured global adoption rate.

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EIOPA ↗

Regulator · 16 Sept 2026

This is an original brief based on the linked publication. Company statements and forecasts are attributed to their source.

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