AI in Insurance · Company announcement

DXC widens its Assure insurance platform and plans to combine its capabilities with its London Market core system

DXC Technology announced insurance software changes at its London executive forum on 7 October, including a new Assure Configuration Manager and wider use of its AI-enabled Assure Smart Apps. It has set out its intent to combine Assure Platform capabilities with its London Market Core Platform. DXC says Smart App deployments support more than 450 insurers.

Illustration of server cabinets connected by neat cables to a desk where a hand sorts paper files into trays.
Illustration generated with AI for insurewire.org. Not a photograph of the event.

DXC Technology used its Connect Insurance Executive Forum in London on 7 October to announce changes to its insurance software: an expanded Assure Platform, a new Assure Configuration Manager, wider deployment of Assure Smart Apps, and work in the London Market.

The Configuration Manager is intended to help insurers set up and deploy components of DXC's Assure Architecture through low-code configuration rather than custom development. The Smart Apps are AI-enabled applications that run alongside existing systems in underwriting, claims, broking, distribution and operations, and DXC says customers can start with one business priority and extend later. In a statement under his name, Ray August, who leads DXC's insurance software and business process services, said the company helps customers "modernize on their terms".

According to DXC, the Assure Platform has more than 275 customers. Smart App deployments added 18 customers in the past year and support more than 450 insurers, with over 750,000 automated transactions, more than 70 agents deployed and over 2 million pages extracted digitally. DXC is also introducing Smart Apps in its life and wealth business process services, which support 11 million policies, process more than $11 billion in payments a year and handle about 300,000 claims a year.

In the London Market, DXC distinguishes current work from a plan. It says it is already applying Assure Architecture and its Workflow Assistant to modernise selected market workflows, to improve how work is routed, tracked and managed. Separately, it has set out its intent to combine capabilities from the Assure Platform with those developed through its London Market Core Platform. The release gives no timetable for that combination. DXC states that it applies AI "with the governance, human oversight and accountability essential to insurance".

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Company · 7 Oct 2026

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