Donegal Insurance Group is rolling out ZestyAI's Z-PROPERTY analytics to its underwriters and portfolio managers under a wider agreement with the vendor, FinTech Global reported on 21 October. The tool adds roof condition, roof complexity and debris indicators to roof age. The report gives no states, timetable or measured results; Donegal has used ZestyAI's Roof Age model since a partnership announced in October 2024.
Manulife has launched an AI assistant that answers Canadian advisors' underwriting questions before they submit an application, while decisions stay with its underwriters and its MAUDE engine. The tool draws on Manulife's underwriting handbooks and first covers life, critical illness and Synergy products. Manulife says the answers are not binding and may contain errors.
ERGO NEXT Insurance, the US small-business insurer owned by Munich Re's ERGO Group, said on 14 October that business owners can now complete commercial property inspections themselves in about 15 minutes with a vision-AI tool. The company compares this with a usual wait of five to 10 days for a field inspector and says the tool is available now for direct customers.
DXC Technology announced insurance software changes at its London executive forum on 7 October, including a new Assure Configuration Manager and wider use of its AI-enabled Assure Smart Apps. It has set out its intent to combine Assure Platform capabilities with its London Market Core Platform. DXC says Smart App deployments support more than 450 insurers.
Orient Insurance, part of Al-Futtaim Group, launched an enterprise agentic AI platform called Orient Brain, built with partner Riskcovry, designed to help underwriters analyze submissions, assess risk and accelerate decision-making.
