MS Amlin says an AI tool it calls Wordy Bot is now in use on its North American property reinsurance book and will support underwriters through the 1 January renewals. The tool reads reinsurance contract wordings and compares them with the company's underwriting standards. It then flags missing clauses, changed wording and possible inconsistencies for underwriters and the wordings team, Insurance Business reported on 30 October.
The Lloyd's insurer expects the tool to cut wording review time by half, so that underwriters can answer brokers sooner and with fewer rounds of questions and revisions. This is a company expectation, not a measured result. MS Amlin also says the tool shows underwriters how a wording change affects coverage and exposure, for a single contract and across the portfolio.
Chief underwriting officer Martin Burke said the tool does not make underwriting decisions and does not replace the judgement of underwriters or the wordings team. In his view it lets underwriters spend their time on what a change means rather than on finding it. For brokers, he pointed to "the potential for quicker reviews, fewer avoidable questions".
Teams in London built the tool with MSIG Asia in Singapore under the MSIG group's global automation programme. Dr Fei Ling Woon, head of robotics in MS Amlin's business services team, led the work. North American casualty reinsurance comes next, then the rest of the reinsurance portfolio and, later, direct insurance.
Insurance Business set the launch against a softening reinsurance market in which cedants are asking for broader terms, and in which small wording changes at renewal can widen cover without much notice.
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Insurance Business (UK) ↗News publisher · 30 Oct 2026
This is an original brief based on the linked publication. Company statements and forecasts are attributed to their source.
