Manulife has launched an AI assistant that answers Canadian advisors' underwriting questions before they submit an application, while decisions stay with its underwriters and its MAUDE engine. The tool draws on Manulife's underwriting handbooks and first covers life, critical illness and Synergy products. Manulife says the answers are not binding and may contain errors.
ERGO NEXT Insurance, the US small-business insurer owned by Munich Re's ERGO Group, said on 14 October that business owners can now complete commercial property inspections themselves in about 15 minutes with a vision-AI tool. The company compares this with a usual wait of five to 10 days for a field inspector and says the tool is available now for direct customers.
DXC Technology announced insurance software changes at its London executive forum on 7 October, including a new Assure Configuration Manager and wider use of its AI-enabled Assure Smart Apps. It has set out its intent to combine Assure Platform capabilities with its London Market Core Platform. DXC says Smart App deployments support more than 450 insurers.
